Major Flaw - Delete Homebase data via camera

Looking at the posts above #253 - #255 it look idk Thai firmware update and new functionality (nit using the sync button to wipe) is only for Homebase 3 and other associated series 3 cameras…… hopefully might be rolled down to homebase2 and eufy 2cs but if I am being skeptics they won’t as that will encourage you to upgrade to the latest cameras “for the best enhanced security experience” :poop:

My outdoor cam pro C24 received the firmware update version 1.0.5.4 but, I’m sure the version numbers will be different for different devices.


My 1080p Grade Doorbell Camera did not receive the firmware update. Both of my devices record onto an SD card, I have no HomeBase. Both are two years old.

Wow, that is just shocking! How on earth did this not come to ligth during Development and Testing is beyond me.

Wow, this doesn’t bode well as far as Eufy customer commitment and support is concerned :frowning:

A serious security flaw like this should be fixed in any product never mind a security product. Utter disbelief!

I can confirm that the HomeBase3 doesn’t have the same HomeBase2 SYNC button security flaw as far as I can tell, although pressing the SYNC button will still put the camera in pairing mode and while this happens the camera appears inaccessible in the Eyfy App. This might also be a concern of sorts (perhaps another thread?) given that the pairing process last for quite a while. However when the pairing process end eventually access to the camera in the app is restored and more importantly all the previous video footage is still there.

Oddly enough I’ve heard a YouTube reviewer mention it’s still an issue but I haven’t found this to be the case. Mind you I haven’t tested this extensively enough, but in any case the newer Hombase3 does seem a huge improvement over its predecessor.

However, I’m still seriously concerned about the ongoing security flaw present in HomeBase2, which I also happen to own, and Eufy’s handling of this appears to have been awful and unacceptable. It required a fix long ago and them dragging their heals for this long is a frankly disgrace :frowning:
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UPDATE: Current Homebase 3 offer in Eufy App !

There’s currently a £54 off the newer Homebase 3 (£105 instead of £159) in the Eufy App here in the UK. Perhaps this is just for previous Homebase 2 owners but if you are contemplating upgrading this offer might be of interest.

NB I’m still in the process of investigating the SYNC issue further which does appear to be fixed now in the newer version so please bear this in mind. Always do your own research i.e. don’t just take my word for it and try to get clarification from the manufacturer if possible. IMO it’s worth upgrading to the new hub for the AI/Human recognition and the ability to add an SSD drive alone.

Were you able to access the prior videos of the camera from the HomeBase before the camera finished syncing? I think this is the security risk … where someone comes to break in your house, they press the sync button of the camera for 10 seconds, then destroy the camera. This would make the prior video taken by that camera inaccessible to you or law enforcement (and useless for security).

On a side note regarding the HomeBase3 (for those considering upgrading to it from HomeBase2) it has one major feature missing that the HomBase2 had - it no longer comes with WiFi, so it has to have a wired Ethernet connection to your network. The HomeBase2 allowed much greater flexibility in placement using WiFi so that you could locate it to maximize connection range with the cameras, or locate it in a discrete hidden location. I purchased the upgrade, but did not realize this reduction in capability until after I started setting it up. I ended up setting up an old router as a repeater, and used it to connect the HomeBase3 directly to the wired interface on the repeater. Having a secondary WiFi router/repeater connected to the HomeBase3 is a workable solution, but definitely not as convenient as the HomeBase2. Eufy should have been more forthcoming in their advertisements of the HomeBase3 on this reduction in capability.

This is a common misconception as the homebase 3 was always designed to have wifi connectivity and was stated on Eufys website at launch that the feature would be enabled via a firmware update in the future. This is no excuse and clearly was a sign that this product was rushed and launched prematurely but it is now available with firmware update 3.1.5.1.

no. it isnt. hopefully this gets traction and becomes more prevalent and well known before anyone buys any Eufy “security” product going forward.

this is a terrible solution, giving the company more money by buying more products when they refuse to fix their existing base.

It’s clearly a software issue that they could fix…

The person who made the Youtube video on this flaw added a text update saying they finally fixed it. Is this confirmed? (I’m not seeing a date when they edit was made)

"Edit: At last this problem is fixed after some Youtubers have made a video about this.
After pressing the button like this, the camera will now show ‘offline’ and the videos are still accessible.
It took eufy long enough though…"