What am i doing wrong?

Ik have a home nase and doorbell.
When someone is at the door i can hear the homebase.
Than few seconds later the pipun on my pgone comes in. I click it amd that it takes teally long before the app connects. Than app opens… i have to click back and than open the history. Only than i can see who os at the door. Still unable to talk to this person (throigh the microphone) IF he/she is still there by than :thinking:
Delivery man are most certanly allready gone taking my package with them :face_with_raised_eyebrow::cry: