I’ve downloaded the latest version of the app (4.7) on my iPhone 5s. I can navigate to the web portal access page in the control center, but when I click on the button to activate it, I see that it has recorded the click, but it doesn’t activate. It doesn’t take me to the page where I can generate a PIN or access the settings. I just see the web portal access link flash and then it does nothing at all.
It does work on my android tablet, but I don’t always have that with me, nor does it have cellular internet access. So using it away from home would not be a workable solution for me.
I have restarted the phone and the camera, logged out and back into the app and nothing seems to work. I cannot create a PIN through a desktop computer either (MacOS Catalina). So the only thing I have that works correctly with this device is my android tablet.
Before I take this thing down and return it, I’d like to know if there’s a way to fix this issue as I do like the device. But it’s just not working correctly on the platforms I need it to.
The model # is T8424 and the system and subsystem versions are 2.0.8.3