Has anyone received this error when trying to log in? Changed my password and now consistently getting this error on multiple devices across the apps and web portal.
There’s no error code or anything but I’m unable to login to my account. Cameras seem to still be on with RTSP stream still functioning, but am not able to properly login and control the pan / tilt of my cameras at all in the Eufy Apps.
The instability I’ve seen with Eufy so far is making me consider replacing their cams with something more reliable / consistent.
Happens to me as well. And that’s regardless of having the email capitalized or not. Still “Failed to request” - and this is ONLY after changing the password on the website.
PS: On the website I can login just fine, login on the app is the problem.
Had the same issue. Turns out removing the relevant device from 2FA “trusted devices” resolves the issue and allows login. However, this requires one to have at least one actively logged in device to actually remove the other.
Re-installing the app on iPhone seems to fix the problem but anyone got it working again on M1 Macs? It used to work before until the famous 401 unauthorised came up.
Sometimes I need to watch the doorbell cam while working for deliveries and now it’s limited to phone only.