Stored clips are not available

I cant find stored clips from a couple of months ago.
I used to be able to see and check but now clips over 3 months are not available anymore
Does anyone have the same experience?

Eufy made a change awhile back to delete clips older than 3 months. They did not widely report the change

1 Like

@Crackers is correct. Eufy decided to apply European data restrictions on video to everyone worldwide without telling anyone. Any clips over 90 days old are automatically deleted. This took place sometime in late 2020. If anything should warn you away from this company, their complete lack of communications for global changes like this is a good example of how they operate.

Anything you want to keep needs to be downloaded before it goes away.