Slightly annoyed, why can’t I access recorded security footage

Please can somebody tell me, how can I access security footage that is recorded. It saves to photo album, but how can I access this, I have looked at your app, tried to find a way to access, but can’t ?

Can someone help?

Thank you for reaching out.

Have you downlaod the latest eufy security app on your mobile? Can you access the event page succuessfully?

Please feel free to reach out so we can have the enginerring team to look into this case for you.

Remember your satisfaction is our top priority and we will be sure to resolve the issue for you.