I wish the security system I spent over $700 on would work consistently. HomeBase E with three cameras, three door sensors and a doorbell cam. Door sensors only work if I reboot the HomeBase about daily.
I believe I said almost the exact same thing about a month ago. Ugh!!
I’ll give it a couple weeks and if things don’t get better I’ll send it back. Might have to resort to a monthly subscription type service to get the security I’m paying for.
I’ve done some research and can’t make up my mind on anything. The Arlo forums are like this one. Full of complaints and the same issues. I trusted YouTube reviews and won’t let that happen again. I’m usually very pessimistic about reviews, but there were several good ones. Apparently they didn’t actually use them.
The door sensor and camera I have the most trouble with are less than 15 feet from HB. Now tonight my doorbell cam didn’t send a notification until 1-1/2 hours after the event.
I too am skeptical of online reviews and chose this system after watching many YouTube videos. I feel like a sucker. Back to “word of mouth” only for real opinions.
Don;t wait to late and miss getting your money back. I am almost guaranteed Things are not going to get better if anything worst.
L O F’ing L. Not funny, but your post is funny!!
Got a reply this morning to my email request for support and I replied back with all the info they wanted. No answer yet. Already set up to return this stuff to Amazon. I’m looking into Protect America. Some in-laws have had it for several years and they are very happy with it. Sounds like a DIY wireless install system that you pay a monthly fee for monitoring service.
I will definitely look into it.
Even if you get a answer I can almost bet you it will not be a helpful response. I will investigate Protect America.
Turns out it is owned by Brinks. More expensive for something with the same features, plus a monthly fee. I had it quoted with a couple things I don’t have now, like indoor motion sensors and smoke/fire/CO alarms. Can install it yourself or pay them to do it all. I’m researching it more myself. Didn’t really want to pay for a monthly service, but I DO want something I can trust.
The hub is a tablet that is powered and the cameras are not wireless. Other sensors are wireless.