Here are some steps you can try:
- Check Network Connection: Ensure that your Wi-Fi network is stable and working correctly. You can try connecting other devices to the same network to verify its functionality.
- Restart Device: Sometimes, a simple restart can resolve connectivity issues. Try restarting your Video Doorbell and your Wi-Fi router to see if it helps.
- Update Firmware: Make sure that your Video Doorbell has the latest firmware installed. Check the manufacturer’s website or app for any available updates and install them if necessary.
- Reset Settings: If the problem persists, you can try resetting the settings on your Video Doorbell to default and reconfigure it.
- Contact Support: If none of the above steps resolve the issue, it’s best to contact the manufacturer’s customer support for further assistance. They can provide personalized troubleshooting steps or arrange for a replacement if needed.