My Eufy doorbell suddenly stopped detecting any motion. People coming to front door and …nothing…no alert when I was out even though it was all set correctly. I found that I had to reset the camera (reset button at back) and remove the device from the App, then add it as a New device and pair it again with the inside doorbell. It seems to be working again.
UPDATE: Only works in SCHEDULE Mode. Motion Detection still not working in HOME or AWAY Mode. Useless system!
Tech support have no clue and they just say “out of warranty so you have to buy another one”. This is only just outside 12 months warranty. I suggest Tech Support fix what is clearly a software APP bug before telling a customer to replace the device at their own expense.