Where can I find the MAC address for the 2K wired doorbell? I’m having issues pairing it with my 2.4Ghz wireless network.
I had to get the doorbell to connect to my wifi network then I had to search the connected devices, and then have the router tell me the MAC address. My doorbell shows up as a “Smart Innovation LLC” device. Ss far as I can tell, the app will NOT tell you the MAC address until (maybe) it becomes an “Added Device” My documentation came with a scan code, but no MAC address or device serial number. I am still struggling with getting my doorbell install completed due to technical difficulties with the activation process… ( Fails to Connect to Server - #21 by dhinz - Queries - Eufy Security Collective )
Thanks yes can’t add my doorbell due to “server busy (6)” error. I’m really hoping this is a temporary blip. Had such high hopes for Eufy but am extremely frustrated with this experience and question the long term sustainability of these security devices.
apparently eufy fixed the server busy (6) error as of this morning - you have to disable your 2 factor authorization, try again. see ( Fails to Connect to Server ) thread for more info. Once you get the device added, look in the device info for the MAC id. Good luck!
Nice! Disabled 2 factor authentication and it works! Thanks for the tip!