Hi,
i have 10 Eufy cameras, 1 Eufy doorbell, 2 door sensors and the HomeBase2.
Now I have bought the Homebase3 and cannot find a procedure to switch from HomeBase2 to HomeBase3. Are there any instructions?
Björn
Not sure there is one. I just pulled down my cams…. Took the opportunity to clean and charge. I added the hb3 to the app. Removed all my cams and sensors from the hb2…. Did a fresh reset on the cams. Added them to the hb3. Window/door sensors I did without taking them down. Motion sensors and keypad I pulled down and clean/charged/fresh batts… then added to the hb3. When everything looked good I emptied and removed the hb2 ( but you don’t have to)
It’s not a “one click” to transfer so find a nice day and get it done. I don’t think the Eufy software guys have the chops to pull off an easy transfer method.
It Sooooo worth it. The hb3 has top notch AI. Even great human only detection at night.(even with my old cams!) But is still a work in process. Want to record human and pets??… then you will have to put up with alarms for the bunny that moves past a camera at 3 am. So unfortunately I have the hb3 record human only (ugh) and have other cameras looking at the same exact spots to pick up vehicles, pets and the other fun things that happen around my yard.
Have fun
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Thank you for this guide on how you migrated from HB2 to HB3 - super helpful!
With the HB3 can you still use the cameras with HomeKit/Home app? I am not clear on whether the HB3 still supports HomeKit … so if I change the base I’d like the cameras to still appear and record to my Home/iCloud. If I lose the HomeKit functionality I need to reconsider upgrading…
Any thoughts welcome!
Glad my nonsense was helpful. I gave up on the HomeKit thing a long time ago. (And geofencing … activity zones…and my keypad). Even if they say it works… I wouldn’t trust that.
Is there a reason you would want to upgrade to the HB3? If you have a system that is working for you…. I sure wouldn’t. Things are messy in the Eufy universe.
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I appreciate that you detailed a common sense way of migrating. But I wish that Eufy had warned me what I was up for when promoting the new HomeBase! There really ought to be an easier way to do this. The website shows you how to move existing devices to a new “Home” but not to new HomeBase hardware. (Or if it is on the website I haven’t found it.)
Very frustrating for a retiree to have to clamber up a tall ladder to get the cameras down from the eaves!
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Unfortunately I read this too late. Have the HB3 and expected an easy way to upgrade from the HB2. Am also a retiree and hate tall ladders. Primarily bought the HB3 because of the SSD-Option and the many false alarms with the HB2. Will put the HB3 away until I have to climb anyway because of the batteries. Hey Eufy, can’t you do better than that? Other than that, I love your products.
A couple ideas that worked for me:
-
If you don’t want to climb a ladder to pair any or all of your cameras with the new HomeBase:
Use a power extension cord to bring your HomeBase out in the general area of the camera-- it worked at ground level for me. -
Definitely:
Get solar panels to provide ongoing power so you don’t have to charge the outdoor panels anymore. Although you can buy the Eufy-branded ones, we are very happy with these Amazon-purchased ones:
product code B0C23XQGWC
Thanks everyone - i got ready for the long install SURPRISE! Eufy have added a TRANSFER button in the app.
You need homebase2 and 3 wired to the same router, select the camera(s) to transfer and DONE!!
So leave homebase2 and all connected devices alone. Plug in homebase3, connect it to your router - good to go look for the transfer options in homebase3 in your app.
Worked flawlessly.
I still had to manually do the sensor and also note any security schedules will need to be reset on homebase3 (makes sense though)
Happy… Thanks Eufy.
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Need a photo and specific menu options in the app to see where the Transfer link is found.
Current iOS app
Current eufy app,
Current HomeBase 2 and 3 software
No Transfer link to be found.
As my stuff is all transferred and homebase2 is gone - i can no longer see it.
It was in the app (android) and then inside the homebase3.
I was prompted to select camera(s) that i wanted to transfer from homebase2.
I checkboxed each camera in the list and it did the rest.
Apologies for the lack of detail - it was unexpected and i just moved through the prompts. As i said its all transferred now and homebase2 gone, so i cant go back and see it again.
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I had a similar experience to Mfludder , I grabbed some screenshots.
Essentially, I had a Homebase 2 and a Doorbell camera and a Pan and Tilt camera.
The Doorbell was connected to Homebase 2 but the pan and tilt didn’t offer that option, so I just used it as a feed in the garage.
Anyway, I have an android phone. I added a Homebase 3 to my network via ethernet, (homebase 2 was also via ethernet)
After adding Homebase 3 it offered to move across my connected devices with HOMEBASE CONNECT
I followed the prompts, and I could choose my Homebase 2 and my Doorbell camera., It prompted me to press the sync button on homebase 2 to start the transfer.
It transferred all my videos and configuration from my homebase 2 to Homebase 3, I had about 4 gb of data and it took a few hours.
After it completed my APP looked the same, but I had 2 homebases, so I deleted Homebase 2.
I then added a SSD to my Homebase 3 as that’s why I got it , for the extra storage as well as AI
See attached screenshots.
PS afterwoods I saw I could add my Pan and tilt to the homebase 3 which wasn’t an option in 2
Anyway, I hope that helps, sorry I am very new to the APP and as I don’t have lots of cameras I haven’t played round with it much,.
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