How do I access my cloud data

How do I access my cloud data, what else needs to be enabled as I have subscribed but no details of how to check it is working or how to access.

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Did you get an answer to this question as I am having the same issue. Is anyone able to help?

You should be able to view your cloud data and live views via the Eufy portal at https://mysecurity.eufylife.com/#/login. Just sign in with your account and all your devices will show up.

Hi, I’m unable to view my cloud storage data via website, I keep getting this message:
To view cloud storage videos on the web, please disable this feature by going to the sidebar in the App - Control Center - Video Encryption - Advanced Encryption for Cloud Storage.

I have disabled it on my mobile but it still say this.