Home base 3 not recognising Hard drive

Queries
1

Morning all,

I have just bought a new setup for my workshop with a pro cam, 2 indoor cams, doorbell and keypad. All worked perfectly to start with.

I then removed everything and added all the equipment to my app to monitor it on another phone and it’s now saying that there is no hard drive detected.

It’s the included hard drive that comes with it and worked completely fine the first time. I can’t record from the indoor cam or procam until it works.

Any ideas?

Thanks in advance.

2

Maybe, unplugged power cord from the HomeBase3 and then remove the hard drive.
Power up the HB3 leave it on for like 5 minutes, then unplug the power cord from the HB3 and reinstall the hard drive, power up the HB3 and see if it recognizes the hard drive, it may ask you to also format it then.

Good luck

3

Tried all of the above with no luck.

Returned it to store, they replaced the HB3 with HDD and now works fine. Looks like a failed drive.

Thanks for your help.