Eufy S300 4K camera and Homebase3 sysyem Audio Problems

Ok, I took delivery on Thursday all very splendid and now two days later I have a problem ,in that setting the S300 camera Audio settings to Microphone ON: Audio Recording ON and speaker ON. they all select but every time I come to check a new recording the Mic is crossed out on the thumbnail recording and checking the mobile app, the Mic is still selected but the Audio recording slider is always deselected. Help Please .