I’m having an issue with my new set-up. I set up everything without any issues, and it was very easy to do so, but I noticed the Samsung Evo 2TB SSD drive that is in the 2.5 slot was not being utilised, always showing as 100% free space. I then removed the SSD to see where the recordings were going and noticed that it was using onboard storage, so my question is, am I the only one getting this or is it a bug in the firmware? Also, my Solo Cams S330 are not showing any hard drive status information, only NAS (RTSP); the remaining other cams show a 2TB SSD drive. Please see the screenshots.
Thanks for the reply all firmware on cameras + HB3 are up to date I done all this when i was setting up everything as of right now my suspicion is with the new samsung evo ssd, I took it out to run a hard drive diagnostic test on my PC and it failed to complete it also takes a lot longer than the norm to format a hard drive.
I’m going to send it back for a replacement as it’s new I will update the thread with the outcome once i install the new one.
Hi Bit Tech, wondering if the HB3 had corrupted the HD during the format process?
When you get your new HD format it via your PC first, just to test it out to see if it completes with no errors.
Then do the install procedure for placing it in the HB3 and you’ll have to format it again.
I’m back with an update, as promised. I can confirm that the HB3 did corrupt the Samsung Evo 2TB drive. I had to repair it on my PC, then ran a full diagnostic on the drive to confirm that the drive was not the issue, and it passed all tests and stress tests. So I tried it again formatted on PC, then I had to reformat on the HB3 because the HB3 did not like the PC format, but I had the same outcome; it sees the SSD and shows its formatted, but footage was not saving to it again, so instead of me screwing up my 2TB SSD, I used a brand new Mercury Extreme Pro 480GB SSD, but with a twist, I formatted it on PC, then again on the HB3, then I factory reset the HB3 and set up all the cameras again using the 480GB ssd as the storage, and now footage is being saved to the ssd finally what a long process just to add expansion.
Thanks for the Post back.
It says it can handle up to 16 TB drive.
I know it’s not a plug and play as where they ask you to turn OFF / unplug the HB3 before you install it.
There’s got to be some glitch…
Having to have to do the factory reset so it will record on to it and adding all your cams back… What a pain!
Agreed somethings not right even the S330’s cams do not show the local storage they only show NAS(RTSP) option and no local storage mybe the next HB3 firmware might address the small issues.
wondering if the HB3 had corrupted the HD during the format process?
