Eufy Cam not always recording videos

Latelly I’ve been noticing that i get notifications on my phone telling me there was motion detected. When i get time to go back to my library to play the footage i realize there is nothing there.
It happened very often in the last week or so.
Anybody else experience this with their system?


Check you power option on the camera, possibly filtered by the ai

I’ve checked and i don’t think its the issue. AI filter is at 0.

My eufy E cam also seems to miss events. If the AI is filtering out events, how do we prevent that from happening?


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I was seeing a similar issue… there are 3 categories, mixed, video, alert … this latest updates moved our default category to mixed. Mixed gives you alerts and a few videos. GO to the video catagory to see all video’s. Hope this help you as well