Eufy alarm : set to absent with keypade, in app it says at home

WHen i set the alarm with the keypad, in the app it still says i am at home although my homebase 3 reported that the status has changed. when i set the alarm in the app and disable it with the keypad, again the status stays unchanged in the app…
again i DO get a notificatio that the status has been changed…

Everything is up to date… howe comes and how can i solve it?