Hi,
I just bought a brand new robovac X8 pro + docking station, and when I set up and tried to open it on the app, it asked me to upgrade the firmware of the robot. But, it keeps showing the error 5099 whenever I try to upgrade it.
Has anyone been through this error?
Thanks in advance,
Juliano
Hi,
Vacuum related stuff isn’t posted here, as it’s only security camera equipment.
Your question might be answered here at this Anker/eufy forum site:
Also this link here might help you solve your firmware update problem. If not you may need to contact eufy support.
https://support.eufy.com/s/article/How-to-update-RoboVac-s-firmware
Good luck