Camera + homebase not saving videos

I have a combo of 2 cameras Eufy 2c + homebase2. They have been working fine since I purchased (around 2 month ago). From nowhere, today both stopped saving the motion detection videos. I do receive the notification, I can see the video when clicking on the notification. But when I go to the app they are not there…like they are not saved. I did restart the base but no luck so I did remove everything from the app, removed the app, installed everything again and same problem. Anybody having the same issue or know what can be done to fix? Tks

1 Like

Me too. Maybe Halloween tick-or-treating has overloaded their servers. (2c camera and 2K battery doorbell).

1 Like

Same problem started 3 hours ago for me.

1 Like

Me too???

1 Like

My battery doorbell camera isnt even working i cant view a live feed

Your issues were most likely due to this: