Has anyone with a T8213 2K Dual Camera Doorbell (battery version) managed to get the firmware to upgrade?
I’ve been send a 2nd doorbell unit by Eufy, as I could not get the original from 0.1.2.5 to 0.1.5.0
The new one (arrived today) is on 0.1.4.5 but also won’t update to 0.1.5.0
I’ve tried via mobile, different devices, waiting overnight, restarting AND resetting HomeBase 2, restarting and resetting the bells - but nada.
Has anyone actually got it to succeed?
Mine updated to 1.5 no problem.
Try making a Hotspot off your phone and change the devices to this wifi. Maybe your wifi has poor compatibility mode or your isp or dns is not resolving to the correct update server.
Thanks for that. That worked.
Also, it seems my network is blocking QUIC (UDP 80/443) traffic which seems to be nobbling notifications too…a list of required ports (and not just 0-65535 ranges!) would be good from Eufy!
[EDIT : after a couple of successful notifications, it’s died again]
[EDIT x 2 : QUIC is needed for the f/w updates - but doesn’t seem to help the notifications]
I had this issue as well. I run filtered access to DNS servers. The homebase was trying to get to Google DNS server 8.8.8.8 (DNS port 53). This was blocked by my filter and the firmware update for the camera would not happen. Note the homebase itself would update fine with the filter in place. After granting the homebase access to 8.8.8.8 the update worked without an issue.