For the past 2.5 years I’ve relied on the yellow motion-generated markers on the playback timeline to identify activity around my home as well as track sleep patterns. Around January 11th when looking at my playback timeline it’s solid blue, with no motion-generated yellow markings whatsoever. This change has impacted both the iOS and Android app.
Looking at the details of my cameras software update versions, i see that my cameras all received an update to 184.108.40.206 as of 01-11-2023 and the iOS app was updated “1 week” ago.
Putting 2 and 2 together, it looks to me like Eufy decided to push out a new UI change that removed the yellow motion-generated markings and now only tracks motion-generated events in the “Events” section of the app.
I’m pretty pissed that they’d roll this out without notice or explanation! If this functionality isn’t restored I’ll be looking to replace my Eufy cameras.
I’m using both the Eufy indoor 2k Standalone and PTZ cameras.
I’ve attached a simulated example of what the yellow motion-generated markers used to look like.
Same. I hate that I had to research this to find out as well. The yellow bar recordings were good starting points if I ever needed to manually record past that moment. One of the main reasons I got it. I’ll be looking to replace as well if this does not come back soon.
Just spoke with a representative & he stated that some people have it but most are still experiencing this issue. They are currently working on it and plan to have an app update later this week. I will follow up this weekend and update you all.
PS; He did have me uninstall and reinstall the app cause that worked for some. It did not for me but something to try
This is the only reason I purchased eufy. I can still send all of mine back I had a large number. Eufy you should step up for a change and get ahead of things. First security issues know removing features that were the reason for the deal to start with.