Warren Reinbeck Iowa

why do my cameras only record some of the events?

I had the same problem. I contacted support and the only answers were to play with the settings. After 3 weeks, I have them working much better, but 1 camera seems to not wake up after a nights sleep until I wake it up by turning it off and on or when it’s light out. Set up activity zones and sensitivity to 5, 6 or 7 by testing each setting.

On 1 camera I have “All Motion” checked along with the sensitivity set to 6 to function properly. The other camera in question was seeing motion which was evident by the spot light illuminating at night but no notification or recording. I don’t believe the camera is defective because this issue seems to be going on for years if you read this forum with different systems and cameras but I’m not sure if it is in the camera or software.

I have the Home base 3 cam3 system. So in 3 weeks it’s operating pretty good.