Video quality is not in colour

Hi my video and live is not in colour it’s like I have attached a screenshot

Looks like your cam is not functioning properly.
Has it always been like this? If not, try rebooting and resetting the device.
In any case, if the problem persists I recommend contacting for additional help.

Rose is a color… lol

Let us know if it recovers after reboot. Had older outdoor cams do this when they got wet inside. ( they were not Eufy )