Video is not saved on my phone

Hi Good morning. When I record a video during the live feed. I am notified that this video is saved in my phone album. Unfortunately, this recording is nowhere to be found.

If I do this with my eufy doorbell, this recording can be found in my phone.

Am I doing something wrong?

No, you’re not doing anything wrong. There are more reports of this, related to the eufycams.
Have you filed a report to eufy?

No I haven’t done that yet. Where can I do this? :smiley:

In the side menu, go to help, then at the bottom press ‘feedback’.

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