The New and Improved Smart Help Center

Hey, eufy fans!:smiley:

We are excited to announce the release of our new eufy Smart Help Center. After several weeks of testing by eufy users, we’ve received a lot of feedback and suggestions and have made some updates. So what’s new?

Refreshing New Interface

The Smart Help Center has been redesigned to be more intuitive, user-friendly, and powerful. The search section, product and topic categories, and contact us area flow into each other on a cleaner and more seamless layout.

Powerful Search Capabilities

We refined the article titles and embedded keywords into each article, so you can find the answers you’re looking for more easily.

Multiple Media Resources

Each product has its own FAQs, videos, and downloads, so you can leisurely browse or quickly find information, as an alternative to contacting customer service.

Product Information At Your Fingertips

If you have questions about a particular product, you can quickly and easily access all the product-related videos, FAQs, and manuals in one place. With the help of the article filter, you can quickly find what you are interested in.

Quick Views, Hot Articles

When you click on the individual FAQ, support videos, and downloads sections, you can see lists of hot topics that we recommend and are most viewed by other visitors.

Want to know more about how to use our Smart Help Center? Find out at: Introducing eufy Smart Help Center.


Finally able to livestream my cameras. It would be nice to be able to livestream 4 cameras simultaneously.

New Help center is looking nice, all the help you need in one place :+1:

Very nice… will check it out