Settings on human but everything is detected. Video is not in color also

I have a Eufy Pro 2 camera system with 2 cameras and I’ve had for a week. One camera works great with human alerts in excellent color. The second camera has the same setup as far as I can determine but is now giving me numerous motion alerts and on playback it starts out as a white out for a couple seconds and then gives me a non color video in the events. It set to human in the setting but shows as a motion alert and again is triggering excess number of times.

What should I do to get this camera back to normal? Just to recap, settings is human but showing motion in the events with too many alerts and not in color like camera #1. Is there a reset or something else? Or is camera defective?