S330 linked device notification

@support please help
Notification received but no video recording.
Using S330 cameras and eufy 3 homebase, and automation so that if the canera closest to the perimeter detects motion 2 other cameras are triggered to also alarm and also record video. 2 x notifications are received each event, but no video recording from any of the cameras. When viewing the home screen there are no events in the event counts on the camera thumbnails