Recordings are scrambled at the half screen with the doorbell battery

For some reason the activity videos that the doorbell saves on the homebase 2 are completly scrumbeled at the bottom half, but when i record a video oer live stream it looks normal. any one else experiencing the same thing? It started yesterday

Correction, i just checked and my cameras are doing the same thing as well

Try resetting the device and if that doesn’t solve it, contact