Poor Eufy Camera 2C Audio Playback

I have 3 Eufy Camera 2C devices mounted outside my house. When I play back recorded video, the audio quality is not good. It seems to pickup a lot more background noise and therfore it is hard to here the voice of people speaking. Does anyone else have this problem?

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Thank you for contacting eufy customer support.

We really appreciate you reaching out and letting us know your concern.

If the issue still persists, could you please send us a video as the reference? Please let us know the serial number of your camera device and send an email to support@eufylife.com.

Apologized again for any inconvenience caused. Any other concerns we can address in the future, please feel free to contact us.

I get a crackle on my audio with the 2C cams

Please give up contacting support . They cant help you , cause this is both . Hardware and softwareproblem they have to work on. Given the datarate (about 20 kbit/sec AAC ) much better sound is passible . Even cheapest Blink camera has better sound with its tiny loudspeaker.