New to Eufy …. Should I be able…

Hi, I’ve just bought an s40 solar cam to monitor my front garden and driveway. I also use an Amazon echo show 5 (gen2) with it.

While the show will Stream the live footage when asked I can’t get the Alexa app for iOS to show it.

It says unsupported and sometimes it’ll say the device is unsupported too (iPhone 12)

Is it right that the Alexa app can’t see the eufy live stream or do I have a problem?