New home base connection

Just tried to set up my new home base, it told me to scan the QR code, my camera didn’t register it for some reason. Then it said I could manually type in an eight digit code at the bottom of my QR code…no numbers??? Any suggestions??

The numbers might be on top of the QR code.
Its printed as 2 rows of 4 numbers like:


If you don’t have those numbers, contact support and give them the model and serial number.

Thanks I will ring support. No numbers near my QR code