New Automation tab: where are the recordings?

Hey there community!

Happy to finally see this getting out there after hearing so much about it.

I’ve enabled the feature (one camera triggers another camera), but am not seeing the second camera’s recording being logged in events. Am I missing something?

Thanks,
Nathan

Have you enabled the recording in the security mode. Depending on the version of firmware you need to have the recording enabled. The later version changes that.

Which firmware are you running??

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Thank you for reaching out!

To get satretd, please noted that the V2.0.9.8h is support the feature. Could you please let us know your eufy account? And the also serial number for the Homebase.

Please feel free to reach out support@eufylife.com so we can have the engineering team to look into this case for you.

Remember your satisfaction is our top priority and we will be sure to resolve the issue for you.

Update:. It did work in the next scheduled security mode.

I actually disabled a lot of it. It tends to fill up the drive super fast. It’s not linked to a camera recording motion, just that motion is detected. So the AI is skipped. We got a lot of false recordings now.