Issue with video doorbell connecting to wifi

I am trying to install my new video doorbell

When I am at the connect to the wifi step, it’s spinning and spinning and nothing is happening

I have tried all the tips/tricks that you can find but always the same result…

Any clue what I could try? ( before I return this)…I spent many hours already​:confused::confused::confused:

Hello, dear user, we are sorry for the inconvenience. We would like to help you verify the details of the problem, please feel free to contact us via provide your device’s SN number and add some descriptions if it’s convenient for you. We will reply to you as soon as possible.

eufy Security Team

Same here can you contact me asap!!

Can you contact me i am having the same issue!

Same problem here, why is EUFY not working on a fix. This is shit