Is it possible to order a replacement 2K Pan & Tilt mounting plate?

I recently bought the 2K Pan & Tilt camera 2 pack in Black from (only place that has these pan & Tilts in black) and I somehow managed to lose the mounting plate that attaches one of the cams to the wall/ceiling. Is there a way to order this piece or am I stuck having to use the camera only in sitting on a table mode?

Shoot support an email or give them a call or chat via the app and see what they can do for you

I’ve reached out to Support in the past when I accidentally threw away the mounts and was told that they are not sold separately and there weren’t any available to ship. I agree Eufy really needs to make replacement parts available for purchase.