Homekit homebase not responding

Does anyone else have an issue with HomeKit and your base station not responding? I have noticed if it is not responding, it does not give notifications through HomeKit. Using Eufy cam 2.

I am running firmware: (The current version).

Mine doesn’t work when I’m remote. It works fine when I’m in the house on WiFi.

Other cameras work which means it’s likely a Eufy issue. (Arlo works on WiFi and remotely)