Homebase 2 goes offlinefor second time

hello everybody

I have purchased 3 cams and 1 doorbell 2 month ago
and since then the homebase went offline with no reasons( firmware is updated)
first time my son was at home and just pulled the power and it reconnected fine but now we are on vacation and nobody can check
so the hole system becomes worthless if a system is not steady and reliable
anybody an idea wy

how to set up with asus router to be able to performe a remote restart of the homebase 2???

Hey there, how is the homebase connected to the Internet? Using ethernet or WiFi?