Geofencing problem

Geofencing on eufy doorbell camera not working. Worked for a couple of days now doesn’t change when I leave or come home. Spoken to technical and they say reset everything and start again. Have tried this a number of times now still not working. Any ideas as thinking of sending it back and moving to another doorbell camera

Have had an issue with the geofencing on this system since I bought it sometime it works most times it doesn’t taking to customer service is a waste of time just in the process of switching back to Arlo pans binning Eufy would certainly not recommend Eufy to anyone