Hello, over the last several days my floodlight cam has become nearly useless. It fails to show recorded events does not update and cannot be reliably connected to. Notifications appear to be fine though.
I noted that on Jan 20th firmware 220.127.116.11 was installed. Is there any reported issues with this firmware? I have tried several restarts without any change in performance. His is the main security camera for my property and I need it to be reliable and responsive. My eufy 2c cameras are working fine.
I am having the same issue with my floodlight cam after this firmware update. It will often get stuck on decrypting local storage or preparing to play and eventually time out. This happens on both live view and recordings.
I have been experiencing the exact same issues as described for both of my floodlight cameras. My doorbell continues to perform as expected. But the floodlight now is very unreliable. Is there a way to rollback this firmware 18.104.22.168 update?
My 1080 floodlight cams are very slow to connect also called yesterday to report took about 20 minutes to complete process including wait to get representative very professional will send me an email when solution is found. Please take the time to report problems may help.
Same issues here - get motion notifications fine but streaming the camera feed takes 3 or 4 attempts and having the events load and be able to view either doesn’t work or is so delayed it’s useless. All these issues are within the last 2 weeks or so and appear related to firmware 22.214.171.124. Where’s the fix?!?
I been constantly in contact with Eufy .
They have said it is a software issues.
And again I keep asking how long it going to take to fix this software issues.
And to be honest they can’t give a definite decision.
Said to them the camera is useless as a security camera since the software update.
And if not sorted told them I will removed the camera and replace it with a different brand.