Regarding those issues that everyone cares about, and the latest news our security team would like to share, we are planning to share with you in the form of a weekly user experience optimization announcement. It would be great if you could follow up with our weekly updates:)
For any problems you have encountered or any suggestions on product experience, you coulddirectly leave your comments below, or submit detailed information through the link User Feedbacks Collection. Once noticed, we will reply to you as soon as possible. Once your suggestions or feedback are adopted, we will arrange the software update plan soon and for any updates, we will let you know.
I bought a HomeBase 3 when they were on offer recently, thinking it would connect to my Floodlight cam pro to store my recordings. They don’t seem to be talking to each other. Was I overly optimistic, or am I doing something wrong?
These morons have mucked up their entire product line lately and all they want to do is add more new functionality. At some point it will all fail and they obviously don’t have the talent to support it.
My floodlight Cam Pro 2 has started failing to connect to the network. All attempts as restarting have failed. Poor experience with this product so far. You can disable the alarm if you can’t connect to the network. Eufy should simply allow users to set periods for the alarm such that you simply set the time alarms are triggered. Outside this timeframe, then no unnecessary triggers
I have several Eufy cameras. Is there a way to turn off notifications for all of them using one setting? It seems I have to do this individually for each camera. It’s a major pain.