Festive ringtones don't work with 2K Wired Pro Doorbell?

Had no issues getting the festive ringtones to work on regular 1080p wired doorbell (T8201), but cannot get it to work for the 2K wired Pro (T8202 BestBuy Exclusive). Can Eufy confirm this works for the Pro model? Yes, firmware is up to date.

I have asked the devs for clarification on this. Considering the time of year, I’d expect a response back not earlier than Monday.