Eufycam2c no activity zone option

Hi guys, I have a HomeBase E and added a eufycam 2C. I can’t seem to find the “activity zone” in the Motion Detection section of the cam. Am I missing something? My app, home base and cams are all updated with the newest firmware and apps. Any suggestions and help will be greatly appreciated.

Thanks for reaching out! @GavNan

In this case, could you please provide your eufy account and the serial number on your Homebase?

Please send the information to

We will have the engineering team to check this issue for you.

So sorry for the inconvenience caused. Looking forward to your reply.