eufyCam2 will not charge

My eufyCam2 will not charge. I had it connected to charger for over 10 Hours and it still will not take a charge. Help

Not good. What happens when you try? Does the led light when plugged in? Does it show its charging in the app? What are you using to charge it? (Homebase?) does it go up even a little? Did you reset the cam?

Also … have you charged it successfully before? What was the charge level when you attempted to recharge it?