eufyCam 3 RTSP Bug

Hello,

We recently purchased and just received the new eufyCam 3 kit. After setting up the cameras and enabling RTSP, the feeds are accessible via VLC and other RTSP clients, however the streams go offline after the client initially disconnects.

In order to bring the feeds back up, RTSP must be disabled then re-enabled on each camera. The cameras are charged to 100% and receiving adequate sunlight to top up the battery each day.

For context, we do not plan on constantly streaming from the cameras, however we’ll use the functionality as needed. Having to toggle the setting each time is not desirable.

This behavior happens for all Eufy battery cams because they go to sleep and drop the connection when not detecting or recording to save batteries. The software at the NAS end of things needs to be set up correctly so it knows to listen for a connection when the cam wakes up again.