EufyCam 2c factory reset

Hi, can anyone tell me how I can do a factory reset on a EufyCam 2c. I removed the cam from the homebase in the app and now I want to add it again. But the cam does not beep when I’m pressing the sync button for 2 seconds.

Thank you, Jay.


Reset the camera, by pressing the sync button on the camera 5 times in rapid succession. It should beep and shut down. Wait 30 secs then re-sync to Homebase. Hope this helps.


Thank you very much, I did press the camera 5 to 6 times and suddenly there was this beep.
later I could add it to the system the casual way.

hmm with mine even after being on charge over night i cant get it to beep. i have tried the 5 short presses and the LED flashes quickly but no beep. i can press and hold and the LED flashes slowly but again no beep and it wont connect :frowning:
i guess the camera is dead :frowning:

Try holding the sync button for 10 seconds. Be aware that any stored video will be wiped from the homebase for that cam when you do this.