Eufy wired doorbell wireless stopped

I just recently setup a wired doorbell. It was working fine till last night and it went to offline mode. I reset the device by holding the button, tried disconnecting and removed readded device to the app. Each time it gets to finding WiFi and it doesn’t show any wireless hotspots. I put a hotspot a foot away from it and it still doesn’t see it.

I should add that I have 3 cam 2s and they still work fine.

I’d like to know the answer to this as well. We’re having the same issue

Thanks for your information.

Really sorry to hear that the doorbell went offline. Please reach out so we can have the engineering team to look into this case for you.

Remember your satisfaction is our top priority and we will be sure to resolve the issue for you.

the same thing happened to me last night. Trying to reset it but its not lighting up. Power is fine so I have no clue what to do. It seems that an update ran last night and mag have triggered this.