Eufy indoor cam 2k pan and tilt and HomeKit


I just purchased the security camera mentioned above. Everything works fine in the eufy app. I tried to set the camera in HomeKit within the app through the portal (It doesn’t have the Home logo on the sticker with the QR code) and apparently it set up correctly. However, it won’t do anything in the Apple Home app. It just says the camera isn’t responding, and it won’t show any image and I can’t change any settings.
In eufy’s app it is still working though.
Did I just get a defective camera, or am I doing anything wrong with the homekit setup?