Eufy Dual Camera doorbell auto responses

Just started using the dual camera doorbell and set both door chime and loitering auto responses but when the door bell is pressed the auto response works great but then a second later the loitering auto response also is heard. Do i need to increase the loiter time to stop this. People waiting for me to answer the door must be triggering the loiter response and both messages can be confusing for someone at tbe door. I have switched off the auto response for the loiter mode for the moment.