Eufy Cam 2C Pro distorted audio

Eufy Cam 2C Pro has muffled and tiney audio for all live and playback recordings. For 1 second you can hear the audio clear, then it’s distorted.

Camera firmware 3.3.8
Homebase firmware

Does anyone know if there is a fix I should be doing?

Has anyone received word on a firmware release to resolve?

I made a big mistake changing out my original Arlo Pros for this product. Eufy just pretends this is an uncommon issue but I’m seeing a lot