Eufy 2k indoor cam pan & Tilte, Alexa "camera not responding"

Just got my cam yesterday, set it up after the firmware update successfully, added the eufy skill in Alexa. I can view the video using eufy security app but cannot view my camera with my echo show 5, alexa always responds “Front (my camera name) is not responding”

Echo show 5 and eufy cam both updated to latest firmware as of today. Please help or I will have to return the camera.


I have the same problem with this device

I’ve the same problem with Google home atm.

Eufy 2K pro great all set on Alexa. My Samsung Neo QLED shows my doorbell from another manufacturer via Alexa. Yet when I as Alexa to show Cam1 on TV, I get a black screen. Does anyone else have this issue and have a fix?