Can't login to server, can't even view cameras

Can’t login, or even view cameras! Been on hold for 2hrs. What’s the point in a forum if they won’t answer or address us. :rage::rage:

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Seriously! This is getting insanely annoying

We are working with our AWS servers to see what is going on. Your video events are recording as normal. The apps ability to connect to your eufy security products is what allows you to view videos both at home, and remotely when you are not in your home. We know apologies aren’t enough here, but please know we are working hard to figure this out and will update you as soon as we have more detail.

Right now our engineers are working on it, please be patient, thanks!

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